Privacy Policy
We respect your privacy. This policy explains what data we collect, why we collect it, and how we handle it.
Last updated June 27, 2026
Who We Are
SmartKode is a software development and digital services agency. We build web applications, mobile apps, and custom digital solutions for clients worldwide. This Privacy Policy applies to our website (smartkode.co) and any services we provide directly to you.
Information We Collect
- Contact information you voluntarily provide — such as your name, email address, and phone number — when you reach out to us via our contact form, email, or consultation requests.
- Project details and business requirements you share with us during discovery calls or onboarding, necessary to scope and deliver your project.
- Basic usage data from our website, such as pages visited, time spent, and the device/browser you used. This is collected through analytics tools and is not linked to your identity.
- Billing and payment information processed through our secure third-party payment providers. We do not store your full card details on our servers.
How We Use Your Information
- To respond to your enquiries and provide project proposals or estimates.
- To deliver, manage, and improve the services you have engaged us for.
- To send project updates, invoices, and relevant communications related to your engagement.
- To send occasional newsletters or service announcements, only if you have explicitly opted in.
- To improve our website and understand which services are most relevant to our visitors.
Legal Basis for Processing
We process your data based on your consent (when you fill out a form), the performance of a contract (when you engage our services), our legitimate business interests (improving our services and website), and (legal) obligations where applicable.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Client project data is typically retained for the duration of the engagement and up to 3 years thereafter for record-keeping purposes.
Your Rights
- Access — You can request a copy of the personal data we hold about you.
- Correction — You can ask us to correct any inaccurate or incomplete information.
- Deletion — You can request that we delete your personal data, subject to any (legal) obligations we have to retain it.
- Opt-out — You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
- To exercise any of these rights, email us at privacy@smartkode.dev.
Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the 'Last updated' date at the top of this page. We encourage you to review this policy periodically.
Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@smartkode.co.
Still have questions?
We're happy to clarify anything.
If something in this document is unclear, reach out and we'll respond promptly.
info@smartkode.co